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Physiodiary FAQs

If you can't find the answer to you question here please use the form below, we will get back to you as quickly as possible, certainly within 24 hours.

How long does it take to create a physiodiary?

It takes no more that 2-3 mins to create you very own Physiodiary. You can fully configure it to your exact needs later if you wish. The enrollment requires a few very simple questions like your name and email address etc - that's all - no Credit Card required.

How long is the free trial?

Up to three months - during that period you will have full use of your Physiodiary, nothing is restricted. If you choose to send lots of texts (more than the 50 we give you for free) you will have to buy more but these are purely optional and are not expensive.

What happens after the free trial?

 A few weeks before the end of the trial we will invite you (by email) to subscribe. You are under no obligations whatsoever to do so and, if you choose not to; we won't badger you but you will no longer be able to access your Physiodiary. Your data will be kept for a further 28 days (just in case you change your mind). After that time you data will be deleted.

How can I pay for my subscription?

Payments are taken by Credit Card on a monthly basis - you can upgrade, downgrade or cancel you subscription at any time for any reason. You don't even need to contact us to do that; just select the required option from the 'My Account' dialog. If you do cancel we won't badger you with feedback forms etc.

How safe is my data?

It's about as safe as you can get - we use SSL connections (HTTPS) throughout which is just the same as what the banks use. The data is held in a secure data center and backed-up three times a day!. In the five years that Physiodiary has been operating not one single day has been lost through unscheduled downtime!

Do I have to be a Physiotherapist to use Physiodiary?

Physiodiary is almost fully configurable to suit your practice so it is suitable for Physiotherapists, Chiropractors, Osteopaths in fact, it can be configured for almost all health professionals. A version also exists specifically for use by Personal Trainers - please contact us for further information.

Can I link Physiodiary to my own Website?
Yes you can! Physiodiary includes a powerful API which will allow your website designer to integrate on-line booking directly into Physiodiary.  Please use the form below to request further information. Click here to see the guide.

Is there a mobile version?
Yes there is! You can download it from the Google Playstore  (for Android) or Apple Appstore (for iPhone) - just type 'Physiodiary' in the search field- it works seamlesslesly with your desktop version (and it's free!). Physiodiary also works with Amazon Alexa! serach for 'Physiodiary' in the Alexa mobile app.

I have forgotten my Username and/or Password how can I get it back?
If you have forgotten your Password please use the Password reset facility here. If you have forgotten your Username please use the contact form below to give us details of your account (include the name you used, the name of the Diary and your email address etc) - if we can locate your account we will send a reset link to the email address listed on that account.

Question not answered?

If your question is not answered above why not drop us a line and we will get back to you ASAP.
So many emails get sent to trash now.  If you would like us to text you to let you know we have responded please enter your mobile number below.  We would NEVER use you mobile number for any other purpose than to text you on this one occasion only.